Elijah Kilmon - Florida - 2017 Mercedes-Benz GLC43 AMG

Thank you Gezim for the amazing car buying experience. Bought a car sight unseen and when it was delivered I was shocked on how well kept and clean it was in person . Pictures didn’t do it justice and the pictures were amazing as well! Doing a deal from out of state I was expecting for it to have some hiccups and time consuming but not this place. Did the deal and got the car delivered to Florida in a week. Gazim was the nicest guy I’ve ever dealt with. Don’t see much of that anymore in the world we live in today. Love the car guys it is everything I wanted and more! Gezim and the entire team… Big thanks again!! You guys are awesome

Patrick Shuman - 2015 BMW I8

Purchased 2015 BMW i8. Phenomenal experience!! They appreciated/respected my timeframe during the visit (I drove 4+ hours there with a return trip). They knew the car very well by addressing each of my questions--informed and up-to-date! Very professional; yet, personable. Most of our conversations were about life rather than a possible purchase, or pressure to make a deal. The car itself was in pristine condition! 4hrs straight of driving back, no issues! Well worth the trip.

Erica Davis - 2016 Audi A5

had such a great buying experience with Haus of Imports and definitely recommend for your next car purchase! I was very skeptical about viewing a car online and traveling to another state to purchase and immediately putting the vehicle on the road for 300 miles to get back home. Roni and Alex were great to work with! They very friendly, knowledgeable, and answered every single question I had! The inventory they have on site is nothing short of spectacular, every vehicle was so clean, well kept, and looked brand new! I am very satisfied with my purchase and it was well worth the travel to another state!

Chad Bisnette - 2014 BMW 550I X-DRIVE

Haus of Imports was an absolute great car buying experience. The market for a used car has been extremely hard to find what I was looking for and with the help from Robert and the entire staff at HOI the process was effortless. There is always a quality used car inventory, professional staff, and satisfaction entirely from the moment you step on the lot!

John W. - 2013 Mercedes-Benz E350 4Matic

Top-notch! 100% recommend Haus of Imports. Sales consultants are the best! We made a trade site unseen from another state. It was a surprise for my wife. They had the car to me within 2 days of our first conversation in time for my wife's birthday. the sales team was on top of everything to meet my deadline and we closed the deal and shipped the car in record time. The car was exactly as described and it's rare to find such great people to work with these days! I can't wait to surprise her when she gets home from work tonight. Thanks again Haus of Imports!

Cecilia - 2016 Volkswagen GTI

I had one of the best experiences in Haus Of Imports. I found a 2016 Volkswagen GTI on Car Guru and decided to take the drive to Lemont IL. I did not expect to find such a unique warehouse filled with beautiful, well taken care cars!
Gezim, our sales rep was very honest and detailed orientated. By the way he spoke to us, you could immediately tell how passionate he was about his job, and he was able to answer all of my questions and concerns. We loved his energy.
He made everything so easy to understand and even took the extra step of printing out the car fax without us having to ask for it first. When I spoke to the financer Sam, I was able to express how It’s less than desirable to have my credit checked since it lowers my credit score. He was sincere about what I could expect when checking who could approve my loan. He found the perfect candidate that worked with me without having to run my credit multiple times. I cannot express how much that helped. I wish other dealers were as compassionate as this dealer. Everything was so fast and easy. I’ve been to multiple different locations with a more reputable brand name, and you will be stuck in there for HOURS. Completely stressed and, more than we would like to admit, end up getting a bunch of unnecessary fee charges. That was not the case here. Honestly, Haus of Imports has such a fantastic team. They care about the quality of their cars and consumers' experience. I have already recommended friends and family to come here. They are very trustworthy!

Tom Stec - Transportation Vehicle Shipping

I didn’t buy a car here but I am a transporter that was picking up a car that my customer bought from them. As a transporter we are always racing the clock and most dealers make us wait while they handle their own business first. These guys were something else. I was in and out in less than 20 minutes. They even politely asked their customers if they can wait while they handle me first. Thank you so much for valuing my time! Their office is currently undergoing a complete renovation so it was a little hectic but it seems like renovations are almost complete. Just from looking around at their inventory I immediately noticed that these guys have the cleanest, nicest cars for sale and from the quick glances their prices were some of the best I have seen so far. No dealer comes close to the customer service these guys offer, and that’s coming from someone who deals with a lot of dealers in a lot of states. We need more dealers like these! Thanks again guys! Next time I go shopping for a car, this will be my first and only stop as I trust these guys are truly dedicated to the customer.

Glenn Anderson - 2014 Range Rover Supercharged

We bough 3 cars here through out the years. Everyone is friendly, knowledgeable, and was willing to work with us when discussing purchase options. Drove the cars off the lot the very same day lot that day. Thank you Haus

Dan - 2018 Range Rover Velar

there's so many good things i can say about Haus of Imports. first it was the easiest car purchase ever. so easy that i thought it was a scam. but i assure you it was not a scam. literally you click inquiry button, hour later he calls you an boom you bought car. but Robert who was my sales guy, he was very nice an knew his information very friendly guy. ive called many times n txed many times with bunch of questions, prolly annoyed him but see he was more and willing too help an answer questions. if theres an issue he fixes rightaway. quality customer service, and the cars that are sold here are honestly like mint condition an moderate mileage so u don't have too worry. buying the car was easy jus put a deposit then you can buy at your speed. send a check or wire if your outa state. they wanna make sure you get the car you want an buying how you want. for shipping if i buy the car on mon-wed. it would be delivered next day. i recommend highly too everybody. the best

Charmaine Kennedy - 2018 BMW i8

I purchased a BMW car unseen from Haus of Imports. The car was in excellent shape for its age and priced fairly. While I was nervous about buying a car from another State (I am from California) and without first-hand knowledge of its condition, continued with the purchase because the agent who helped me was responsive, fair, and provided any and all information I requested - including a video of the interior and exterior. I had issues with shipping ONLY because I made the decision to arrange for shipping myself. What resulted was burning days and multiple phone calls to entities that could not perform. Once I shared my problem with the agent, they made a few phone calls, and my car was shipped from IL to CA within 48 hours. Lesson learned I should have listened to my agent and had their dealership arrange for shipping directly. Also, the shipping fee did not change based on their help. The dealership did not tack on an additional fee to cover their time. Their shipping quote was identical to the amount I was quoted directly from the drivers. Because it's Covid, and everyone is moving slower than usual, the title to the vehicle was delayed a bit. I reached out to the the management team who IMMEDIATELY took control of the situation, stopped whatever they was doing, called me directly to tell me he was resolving it, sent someone to pick up the title in person and within 3 days, the paperwork was at my door, via FedEx overnight mail. I couldn't have asked for a better car buying experience. Whatever slight hiccups there were, the dealership took full responsibility for them. And they understand the value of treating clients with respect and honesty. So if you're on the fence about buying from these folks, you can contact me directly so I can share with you my experience. The car was as described, the pricing was fair, they helped me with shipping, and took responsibility for the delayed title work. No regrets here. Only gratitude. Charmaine M. Kennedy, J.D.