Cecilia - 2016 Volkswagen GTI
I had one of the best experiences in Haus Of Imports. I found a 2016 Volkswagen GTI on Car Guru and decided to take the drive to Lemont IL. I did not expect to find such a unique warehouse filled with beautiful, well taken care cars!
Gezim, our sales rep was very honest and detailed orientated. By the way he spoke to us, you could immediately tell how passionate he was about his job, and he was able to answer all of my questions and concerns. We loved his energy.
He made everything so easy to understand and even took the extra step of printing out the car fax without us having to ask for it first. When I spoke to the financer Sam, I was able to express how It’s less than desirable to have my credit checked since it lowers my credit score. He was sincere about what I could expect when checking who could approve my loan. He found the perfect candidate that worked with me without having to run my credit multiple times. I cannot express how much that helped. I wish other dealers were as compassionate as this dealer. Everything was so fast and easy. I’ve been to multiple different locations with a more reputable brand name, and you will be stuck in there for HOURS. Completely stressed and, more than we would like to admit, end up getting a bunch of unnecessary fee charges. That was not the case here. Honestly, Haus of Imports has such a fantastic team. They care about the quality of their cars and consumers' experience. I have already recommended friends and family to come here. They are very trustworthy!